The UK’s first UPS subscription
An all-encompassing power protection package. Our monthly subscription includes UPS, battery, switchgear and connectivity products coupled with service, maintenance and repairs for life. All for one fixed, monthly subscription fee.
Enterprise-grade UPS for every business
- Bespoke UPS for a low, fixed fee
- Future-Proof Protection is our subscription-based UPS service, offering bespoke UPS protection for a low, fixed monthly fee. Secure your business, without the upfront cost.
- Maintenance and servicing included
- Maintaining your UPS solution is essential – so servicing, repairs and even upgrades are included as standard. Future-proof your operations for complete peace of mind.
- Sidestep risky ‘quick fixes’
- Don’t compromise with a sub-par plug-and-play UPS. Only a bespoke solution provides the reliability, resilience and security your organisation needs to be truly protected.
- Avoid reputational damage
- With an affordable UPS subscription from Carter Sullivan, your organisation is safeguarded against the lasting damage caused by service outages and data losses.
- Free on-site visit
- Arguably the most important part of the whole process, our free site survey allows us to meet you, analyse your infrastructure, and understand exactly what it is you want to achieve.
- Expert consultancy
- We’ll summarise what we found during our site visit and present you with the best UPS solution to meet your needs, budget, space and timescales.
- Safeguard your CapEx
- When the time comes to service or upgrade your UPS, your CapEx isn’t eaten into, as the cost is already covered by your OpEx-funded subscription.
- Rapid emergency response
- All subscription packages include 24/7/365 support for any UPS issues. Depending on your subscription tier, our guaranteed emergency response time ranges from next day to under four hours.
Our process
Here’s what our standard UPS installation process looks like, from end to end. Bear in mind, however, that we devise a bespoke approach for every client. We don’t do cookie-cutter processes or plug-and-play solutions. At best, they waste money – at worst, they risk failing when you need them most.
Site survey
Arguably the most important part of the whole process, our free site survey allows us to meet you, analyse your infrastructure, and understand exactly what it is you want to achieve.
Consultancy
We’ll summarise what we found during our site visit and present you with the best UPS solution to meet your needs, budget, space and timescales.
Design
Once you’ve approved your UPS design, two pictorial layouts will be produced: a technical version for our engineers, and a more stripped-back version for you and your team.
Installation
On average installation happens at around six weeks, although this can be quicker or longer, depending on the final design. We will work closely with you to manage any required downtime.
Maintenance and aftercare
Your maintenance package – included in your subscription – ensures the UPS protecting your business is itself protected. Performance is optimised, downtime is avoided.
Site survey
Arguably the most important part of the whole process, our free site survey allows us to meet you, analyse your infrastructure, and understand exactly what it is you want to achieve.Consultancy
We’ll summarise what we found during our site visit and present you with the best UPS solution to meet your needs, budget, space and timescales.Design
Once you’ve approved your UPS design, two pictorial layouts will be produced: a technical version for our engineers, and a more stripped-back version for you and your team.Installation
On average installation happens at around six weeks, although this can be quicker or longer, depending on the final design. We will work closely with you to manage any required downtime.Maintenance and aftercare
Your maintenance package – included in your subscription – ensures the UPS protecting your business is itself protected. Performance is optimised, downtime is avoided.
Our partners
We’ve long maintained strong partnerships with the leading manufacturers of UPS and critical power systems. These acclaimed brands trust in our unmatched expertise and meticulous service.
FAQs
Our Future-Proof Protection subscription service is the first of its kind – so we understand that you may have questions.
- Why get a UPS subscription? Why not buy a UPS outright?
- When you buy a UPS system outright there’s a large capital expenditure outlay. Our subscription service doesn’t demand any capital expenditure, as your new UPS system can be acquired through operational expenditure.
Purchasing a UPS system outright means you’re responsible for its ongoing service and maintenance. Most service contracts are for 12 months, and easily forgotten when it comes to renewal time – leaving you without cover, and at risk. In addition, standard service contracts do not generally cover replacement batteries or capacitors.
With a paid-monthly subscription from Carter Sullivan, we take full responsibility for keeping your UPS serviced and maintained. Our subscriptions are fully comprehensive: we cover all repairs, including batteries and capacitors, so you stay completely worry-free.
You never have to remember to renew service contracts, and when the time comes, we’ll replace your UPS with a newer model. So as long as your subscription is running, you’ll never experience any unexpected costs relating to your UPS.
- Is the monthly fee fixed?
- Your monthly subscription fee is completely fixed for the length of your subscription, and not subject to price inflation.
- What contract lengths are available?
- There’s a minimum subscription term of 24 to 36 months – the length is up to you. After that period, the subscription keeps renewing monthly – or, if you wish to end it, we can remove the UPS.
You also have the option to purchase the equipment outright, and end your subscription at any time.
- What happens to the UPS at the end of my subscription?
- If you opt to discontinue your subscription at the end of your contracted period, we will decommission and remove the UPS system for you.
- What happens if there’s an issue with my UPS system?
- Scheduled and preventative maintenance is included with your subscription, so your UPS is always in peak condition. And there’s no charge for parts – even batteries.
- How are subscription costs calculated?
- You initially pay for delivery, electrical installation and your first month’s subscription. The remaining costs – for the maintenance of your UPS, and for the UPS itself – are then paid via a monthly direct debit.
The monthly subscription charge is dependent on the size and model of your UPS. Contact us to get personalised costings.
How can we help?
Whatever your organisation’s critical-power needs, Carter Sullivan will work with you to find a solution – and a subscription – that ensures long-term protection and security.